Update contact in Scripter

Genesys Cloud Applications
1

Hi Experts!!

Does enybody know exactly which is the role/permision for update a contact using update contact action within Scripter?

Thanks!

2

I'm not aware of any particular permissions required to update an outbound contact list variable. Are you running into a particular problem?

3

Hello,

The Update Contact Data button in a Contact Form List, and I think the Update Contact action as well, invoke the Platform API PUT /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId} endpoint.
This endpoint requires "outbound:contact:edit" permission as described under the "Required Permissions" (of the link above).

You can add a "Outbound - Contact - Edit" permission in your role.

Regards,

4

Yes, when I click to custom buttom to update contact based on some imputs in the Script...maybe i need to revise the Script deeply

5

thanks for your answer

6

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