Hello, I am aware that in order to update the remote name on the alerting notification, I need to use external contacts.
I have a data action that uses the external contacts api to create an external contact for the user when they initiate the chat.
What are the next steps? How do I associate the external contact to the interaction from architect? Right now I am using a "get external contact" block after the data action is triggered. But I need to know how to actually associate the external contact with the conversation
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