Update the presence of a Zoom user based upon an inbound interaction

Platform API
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I am wondering if there is an update to the below blueprint as Zoom will no longer support JWT authentication from September 1, 2023. On June 1, 2023, Developers will not be able to create new JWT app types.

The below article suggests that we can use Server-to-Server OAuth or OAuth apps JWT With Zoom

I was wondering if this has been tested with Genesys and if there are any instructions on how to configure Genesys to authenticate with Zoom?

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Hi Craig,

Thanks for letting us know. I reached out to the product manager who wrote the original blueprint and he is going to look at updating it.

Thanks,
John Carnell
Director, Developer Engagement

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Hi John,

Thank you for the update.

Regards
Craig

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