Hello everyone
I would like to know if the Create Callback data action accepts skill.
When the agent schedules a callback, the interaction loses the skill
Searching the Create Callback documentation
I didn't find that explain about skill
Thanks
Hello everyone
I would like to know if the Create Callback data action accepts skill.
When the agent schedules a callback, the interaction loses the skill
Searching the Create Callback documentation
I didn't find that explain about skill
Thanks
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.