I want use voice call APIs of Genesys Cloud Developer Forum. Where is the complete description of it
Hi @ST.T
The API resources for calls are largely within the Conversations API. If you visit this link and filter the resources with the keyword "calls", you will see documentation on them.
https://developer.genesys.cloud/routing/conversations/conversations-apis
Here is an overview on conversations from an API standpoint
https://developer.genesys.cloud/routing/conversations/
https://docs.genesys.com/Documentation/HTCC/latest/API/VoiceAPI
What about this? Are these not voice call APIs?
Hello,
This document (the link you have referenced on HTCC) is related to a different platform - Genesys Engage.
This Genesys Engage platform is different from the Genesys Cloud CX platform - different components/architecture/APIs.
Regards,
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