Hello,
I wanted to ask if there is no API for the agent side of the web messaging (like for the chat Agent API) ?
And if, indeed, there is none, is it planned ?
Hello,
I wanted to ask if there is no API for the agent side of the web messaging (like for the chat Agent API) ?
And if, indeed, there is none, is it planned ?
Hi @Alexandre_OCHMAN Web Messaging falls under the same umbrella as all the other Messaging channels, so the same public APIs will still apply, as with normal conversations. There is nothing more specific as we had for web chat.
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