Web Messenger Headless SDK

[Matthew_Raleigh2]

Hello All,

I have briefly read through the Headless SDK commands and actions.

I want to create a customized web messenger UI removing just the typing area of WM. I did not see any command or action related to this.

Can you please provide some guidance?

Thanks

[Angelo_Cicchitto]

@Matthew_Raleigh2 with headless SDK, you are responsible for building the UI components, so adding/removing typing area is entirely up to the your logic within the custom client. Not sure if I mis-read your request.
To be clear: if you want to use "headless" mode, you would be turning-off the native Messenger UI from the corresponding Messenger Configuration.
Trying to control the native Messenger UI via commands/events (which is valid approach) is different than using "headless" mode. And the native Messenger UI doesn't have any command to remove typing area.

[Matthew_Raleigh2]

Hi Angelo,

Thank you for your message.

Thanks for making that distinction. I would need to use headless mode with the Web Messaging Guest API, can you please confirm?

[Angelo_Cicchitto]

If you want to build a custom messaging client, you have two options:

1. Use Messenger "headless" mode, and rely on the JavaScript SDK, mostly MessagingService plugin, or
2. Use the Web Messaging Guest API directly

Both are valid and provide equivalent feature coverage. #1 is somehow "easier" in the sense that it will natively take care of network connectivity, and is a wrapper around #2.

[Matthew_Raleigh2]

Hi Angleo,

Thanks again for your help.