Web Messenger || How to retrieve customAttributes from previous timedout interaction or closed interaction

Hi, we have scenario where we are loosing custom attributes after first conversation times out or is closed. is there a way to retrieve participantdata from previous timedout interaction without reloading the actual webpage?

Also is there a way to minimize web messenger window from within messenger and not from portal?

Hi :wave:
From description I'm not totally sure if you are trying to persist attributes on the browser, after page-refresh: if you use our native Database.set JS command, that data is not persisted in browser storage, for privacy reasons, we only store that in-memory, so data is lost upon page-refresh. You should still be able to access that data within your Architect flow logic, even if page changes.
You should be able to minimize Messenger via Messenger.close JS command.

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