Webhook for CHAT Messages

Genesys Cloud Webhooks
1

Hello,

Is there any Webhook configuration that I can set my "API URL" to receive messages in real time that is sended by PARTICIPANTs like "AGENT, CUSTOMER or WOKFLOW" ?

Best Regards,

Edson

2

Hello,

No, there is no such Webhook capability/configuration for WebChat messages.

Regards,

3

Hello Jerome,

Ok, thanks for the feedback.

Best Regards,

Edson

4

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