Today, it seems as if all the WFM admin functionality has disappeared from our Genesys Cloud CX tenant. The links all say they aren't found, and that there's some reorganization of the admin tool happening. But I was also messing with my own permissions yesterday (only allowing more) so that could have maybe been the cause, if there's not a known bug. If it's a bug, is there a link to the tools that CRUD Activity Codes, Business Units, etc?
Hello, the Developer Forums is specific to API usage and customizations. The Genesys Cloud Community Forum is a better location for general configuration questions. If you believe this is a bug or need formal assistance with your org, please open a case with Genesys Cloud Care.
Thanks Tim. I thought I was posting to the general forum. Regardless, the problem was temporary - perhaps due to a push to prod.