Whats App - Social Media

1

Does the Whats App integration with PureCloud support video via Whats App to the agents in the contact center?

Thanks.

ChrisR

2

Hi Chris,

This forum is for questions relating to the Platform API and custom integrations. It sounds like your issue is with base product functionality. You can post product questions on the PureCloud Community Forum or open a ticket with PureCloud Support.

3

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