Widget 2 and flows

How can i add a flow to Widget 2?
I tried to set targetType to flow, and target address to the flow name, but no success

Update: Found this: https://help.mypurecloud.com/articles/create-a-widget-for-web-chat/ Where it explains you have to define it when you create the widget in the admin panel

Chat flows are configured within the admin area for all widgets: https://help.mypurecloud.com/articles/create-a-widget-for-web-chat/

Update: Oops, looks like you found it already. Generally, we are moving towards defining more and more items from within the admin area for ease of changes. So rather than having to update the website, you can make changes from within admin.

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.