steve
1
- How do we get metrics for multiple intervals. If I want to get the metrics for the full day yesterday in 15 min increments?
- Can you point us to documentation that explains the terms used in the input options. For example, what is MediaType (call, chat, email?) and Purpose?
- Same documentation question for output data. Is each Participant a step in the flow?
- We’ve been able to pull call data, but we haven’t been able to capture any chat data.
system
Closed
3