Add users to queue via api

Platform API
1

Hello,

When I launch the api PATCH /api/v2/users/{userId}/queues/{queueId} to add an existing user to an existing acd queue as well, it gives me a 202 accepted but doesn't add the user to the queue, in the body passed this:
{
"joined": true
}

Can you help me?

Thank you

2

Hello,

To add users to a queue, use POST /api/v2/routing/queues/{queueId}/members.

PATCH /api/v2/users/{userId}/queues/{queueId} is used to join/unjoin a user from a queue.

See Tim's answer on similar question: Add Queues for a user - #6 by tim.smith

Regards,

3

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