Add viewport meta tag to web chat

[lmontesl]

I've been implementing web chat but it seems to have an issue on mobile devices, at first it seem to be non optimized for mobile screens(the font its so small also buttons and everything) I think this would be solved if you add the tag for viewport on all web chat instances

meta name=viewport content="width=device-width, initial-scale=1, user-scalable=no"

[tim.smith]

PureCloud doesn't support mobile browsers. See PureCloud system requirements under the heading Supported web browsers for details about what's supported. You can request new features and share your use case at https://purecloud.ideas.aha.io/ideas.

[lmontesl]

Thanks for your reply Tim, Just to be more specific I was talking about the web chat (client side) when the render is configured to renderPopup here's a screenshot

[tim.smith]

Correct, web chat has the same browser support as the base product.

A new web chat widget feature was just released this week, and I believe it plays nicer with mobile devices. https://help.mypurecloud.com/releasenote/july-10-2019/