Genesys offers Software Development Kits (SDKs) for all major programming languages. These SDKs wrap the REST calls to the Genesys Cloud API in a simple to use interface. The SDKs are generated against the public API Swagger definition. From time to time, bugs show up and people find use cases that the SDKs don't meet. We take feature requests and bug reports for the SDKs through the GitHub issues and the Developer Forum but with lots of projects underway, it can take us a little time to getting around to implementing them so usually the quickest way to make changes is doing it yourself, this is one of the reasons that we open sourced our SDK generation.
This is a companion discussion topic for the original entry at https://developer.mypurecloud.com/blog/2021-02-25-SDK-Generation/index.html