Agent Direct Dialed Calls and Accurately Differentiating them from other Call types

[alan]

What is the best indicator/identifier in API output, for a call that is an Agent Direct Dialed call vs formal queue routing approach to get to an agent. We are looking for a way to identify Agent direct dialed calls (via their DID's) for ingestion but we don't want any oher call types.

Genesys Cloud Developer Center

Is it purpose = external?

purpose|Enum
(acd, agent, api, botflow, campaign, customer, dialer, external, fax, group, inbound, ivr, manual, outbound, station, user, voicemail, voicesurveyflow, workflow)
|The participant's purpose.|

Thanks!

[alan]

This looks promising

What does “Purpose” means for its each types in the conversation