Analytics on skill use

Platform API
1

Is there (or will there be) an API call that returns information on skills assigned ? We are trying to determine the best way to report on the use of skills.

2

Yep, GET /api/v2/users/{userId}/routingskills.

3

Sorry, my question was probably poorly worded. Looking for skills assigned by conversations.

4

You can use conversation analytics queries to retrieve the requestedRoutingSkillId and requestedLanguageId dimensions, which will indicate the routing skills and language skills that were requested for the conversation.

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