Any way to get Agent Image URI from API response?

Platform API
1

I'm currently using api/v2/users to retrieve info on an agent to display to my users, but I'd like to show the user the Agent Image, rather than the Profile Image. It seems api/v2/users only returns the Profile Image in different sizes (response.results.{0}.images.{0}.imageUri)

How would I go about getting the Agent Image uri through the api/v2/users api or another api?

Thanks in advance.

Colton Young

2

Hello,

As far as I know, the Agent Image URI is not publicly available via the Platform API (via Users API or other).
At this time, Genesys Desktop is using a non-public/undocumented API endpoint for this.

I can only suggest to request a new feature and share your use case at https://genesyscloud.ideas.aha.io/

Regards,

3

Sounds good. Thank you!

4

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