Api conversation/call

[israel.sanchez]

Hello, Im using /conversation/call api method to create a new call:

{
"phoneNumber": "+34XXXXXXXXX",
"callerId": "",
"callerIdName": "",
"callFromQueueId": "",
"callQueueId": "",
"callUserId": "50fd6136-bddb-4cc8-a0e8-c68f4c0XXXX",
"priority": 0,
"languageId": "",
"routingSkillsIds": [],
"conversationIds": [],
"participants": [{
"address": "+34XXXXXXXXX",
"name": "",
"userId": "",
"queueId": ""
}],
"uuiData": ""
}

When we set differents phoneNumber with different DDI configurated, the call is going out always with the same DDI.

Can you help us to solve thia issue?

Thanks

[tim.smith]

Ensure that overrides are allowed on the trunk, s Set the outbound calling address under BYOC on the Resource Center. There's a separate article if you're using PureCloud Voice. Also, your carrier must allow specifying the outbound ANI. After following those instructions, if you have additional questions, please open a case with PureCloud Care or post on the PureCloud Community Forum to discuss general system configuration topics, such as edge and trunk configuration.