API not deleting groups despite 200 OK response

Hey guys,

I'm experiencing an issue with the API related to deleting groups through the API (endpoint: /api/v2/groups). When I make a call to this endpoint, I receive a 200 OK response, but the group is not actually deleted. This behavior is also observed when deleting groups manually from the admin panel.

After some investigation, I found out that the only way to successfully delete a group is by using the Update Group method and setting the "state": "deleted" in the request body.

I would really appreciate your help in resolving this problem.

Thanks,
Cezary

Please open a case with Genesys Cloud Care to report this as a bug.

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