Please open a case with PureCloud Care to investigate; once the request is accepted, it's up to the edge to handle placing the call. The Care team can investigate what your edge is doing.
I have a virtual edge I dont think that is the issue.
I can make this api call /api/v2/conversations/calls/{conversationId}/participants and it dials and connects to the conversation.
but replace does not
Ok, please open a case with Care to investigate. Once the API request has been accepted, it's up to the edge to place the call. Edge behavior cannot be investigated on the forum.