Do we have any api to download active users ?
Is there any way I can dowload the data as excel ?
The Platform API provides all data as JSON unless explicitly documented otherwise (extremely uncommon). To get that data into excel, you would write a script to obtain the data from the API and flatten it to a CSV format, which you can then import into excel. There's a blueprint related to this task for SQL. While your target is different, the flattening exercise will be similar. https://developer.genesys.cloud/blueprints/conversation-model-to-sql-blueprint/. There's another blueprint that creates a CSV from org chart data that may also be useful: https://developer.genesys.cloud/blueprints/org-chart-explorer/.
Do we have any API to get the user by email ?
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