API to make a call without changing the Conversation ID

Developer Tools
1

Hi team,

I would like to know the API for making a call without changing the Conversation ID using "API Exploper" in Developer Tools.
If you make a call using the "/api/v2/conversations/calls" API while you already have a conversation, a new Conversation ID will be issued.

I would like to know the API for making a call without changing the Conversation ID when there is already a conversation.
The Conversation ID did not change when I made a consultation transfer with the Genesys softphone, so please let me know if you know the API used at that time.

Regards.

2

Hi,

The following API call is used to create a consult transfer: POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult

3

Hi ronan.watkins,

Thank you for your reply.
I will refer to the URL you provided.

Regards.

4

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