Hi,
I'm wondering whether there exist an API to provide error codes as shown in the below image?
If not, I understand there is this field in API /api/v2/analytics/conversations/details/query:
disconnectType
(string) The session disconnect type.Valid values: client, conferenceTransfer, consultTransfer, endpoint, endpointDnd, error, forwardTransfer, noAnswerTransfer, notAvailableTransfer, other, peer, spam, system, timeout, transfer, transferDnd, transportFailure, uncallable.
Is this the best way to identify error for a conversation? or is there any better field for the purpose?