ApiClient neither throws an error nor sends PATCH request to disconnect agent

Hey,
I'm trying to use

PATCH /api/v2/conversations/messages/{conversationId}/participants/{participantId}/communications/{communicationId}

This API request to disconnect Agent as a user.
There are two types of behavior :

  1. If no events, no messages were received from agent (like an agent clicked on convo, see user message and that's it), everything works fine: conversation got "frozen" for agent as expected.
  2. If any event from agent's side received, Java API client produces no errors, but PATCH request isn't sent.

I can't reproduce it locally, although we have
.withShouldThrowErrors(true) for api client.

So, I was wondering, what kind of problem might occurred? Thanks!

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