Hi,
Wanted to find out if anyone has seen or come across this issue before.
We outbound queue whereby an agent dials out, the script pops the first time, however, if there is a callback the script is failing and the following message pops up in the UI.
values.map is not a function status
here is the log
loggingService.ts:71 scripter: Received Published Script Data: de589e41-9634-43b2-8903-9d4b17638bbc
loggingService.ts:71 scripter: starting with UID,leadSource,leadSourcePrizeOffer,leadDTStamp,sourceIPaddress,customerTitle,customerFirstName,customerSurname,customerTelephone,address1
0:413499 STASH-LOGGER: sendLogTraces [{…}] o {exponentialBackoff: e, logs: Array(0), logCounts: {…}, clientSessionId: '6af25a15-2116-4451-b9f6-f1f12415f1f5', _super: ƒ, …}
loggingService.ts:71 scripter: Received Published Page Data: 0bc69257-776f-4662-be60-bf4e90eba7d8
loggingService.ts:71 scripter: Page ViewModel set
2bundle.js:181 An error occurred while reading an observable TypeError: values.map is not a function
at ListPairPropertyType.ts:78:27 at Function.yd (knockout-latest.js:55:334) at Function.zd (knockout-latest.js:55:34) at Function.ha (knockout-latest.js:54:377) at Function.ob (knockout-latest.js:57:420) at Function.uc (knockout-latest.js:53:106) at Object.ba (knockout-latest.js:8:186) at Object.cc (knockout-latest.js:41:386) at ListPairPropertyType.e [as options] (knockout-latest.js:51:1) at listPair (DropdownComponent.ts:125:48) at PropertyViewModel.match (Property.ts:138:20) at DropdownComponent.ts:123:44 at Function.yd (knockout-latest.js:55:334) at Function.zd (knockout-latest.js:55:34) at Function.ha (knockout-latest.js:54:377) at Function.ob (knockout-latest.js:57:420)useObservable @ bundle.js:181
I also see this but not sure why the script is not available.>
loggingService.ts:71 scripter: Scripter toast message sent
loggingService.ts:71 scripter: {title: 'Failed to load script', publishOnUserInteraction: undefined, body: 'No Script Available: \n\t Message: values.map is not a function \n\t Status: ', severity: 'error', hideAfter: false}
logger.js:109 ACD Relate: initializeSession called for session service
logger.js:109 ACD Relate: initializing session from params for 6bd6840e-ba45-4f7c-9a9d-385779a0e7d4
logger.js:109 ACD Relate: attempting service discovery for 6bd6840e-ba45-4f7c-9a9d-385779a0e7d4
logger.js:109 ACD Relate: isServiceDiscoveryReady enabled for 6bd6840e-ba45-4f7c-9a9d-385779a0e7d4
logger.js:109 ACD Relate: attempting feature and permissions load for 6bd6840e-ba45-4f7c-9a9d-385779a0e7d4
logger.js:109 ACD Relate: isFeaturesAndPermissionsReady enabled for 6bd6840e-ba45-4f7c-9a9d-385779a0e7d4
logger.js:109 ACD Relate: attempting interaction model load for 6bd6840e-ba45-4f7c-9a9d-385779a0e7d4
loggingService.ts:71 scripter: composer.scripter.properties.onContactDataLoadAction is not localized.
Thank you