Authentication within Genesys iframe script

[Darren]

Hi

I am looking at using an iframe in a Genesys script. The iframed application needs to have context of any on going interactions (e.g. calls) in Genesys.

One way to achieve this is to subscribe to notifications using the Genesys apis (as the user who is logged in). The problem with this approach is that we need the users token in the child iframe. We could carry out an oauth flow within the application but we do not want the user to have to log into Genesys within the child iframe.

Is there a proposed solution for authenticating in a child iframe?

Thanks,
Darren

[tim.smith]

@Darren

We could carry out an oauth flow within the application

This is literally the only option. https://developer.genesys.cloud/authorization/platform-auth/use-implicit-grant