Hope someone can help with the below query.
When an agent make outbound call to customer as soon as the call is connected a message needs to be played to the caller and get recorded. When supervisor / admin hears the call recording they should hear the conversation starting with the message and the agent interaction.
Few API's are available but I am not able to invoke them from script (Data Action). If anyone had similar requirement please let me know or guide me with your thoughts. Available API's are mentioned below
PATCH /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult
PATCH /api/v2/conversations/calls/{conversationId}