Hello,
I want to authenticate to use the RecordingApi to get some conversation recordings.
I would like to ask if there is any way to achieve this using only client credentials and not SAML?
Thank you!
Hello,
Yes, of course. You can use a Client Credentials grant to access and to download the recordings.
The Download Recordings tutorial is making use of an OAuth Client Credentials Grant client.
You'll need to create an OAuth client (Admin - Integrations - OAuth), using Client Credentials Grant type, and assign the necessary permissions via a Role (standard or custom), so it can use the corresponding RecordingApi (and possibly AnalyticsApi) endpoints you want to leverage in your code.
If you are not looking for a fine-grained access at this stage, you can just assign all "Recording" related permissions and all "Analytics" ones.
Regards,
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