Barge-in in Voice Bot

[Maragatham]

Are we able to enable/disable barge-in at Prompt level in Voice Bot. We are able to do it only at Global level. But we need to disable for a specific Ask for slot.Is there any option in Bot

[Kevin_Walsh]

Hi,

This is something I've not tried, but I see that the 'Voice barge-in" may be changed to an expression and specified as a boolean variable in the flow. Then you could use the "Update Data" action to set the variable before the "Ask for Slot" action and then again afterwards to disable and enable as required.

From what I can see, this should be possible to achieve what you want to do.

Regards,

Kevin

[Maragatham]

@Kevin_Walsh

as a boolean variable in the flow. Then you could use the "Update Data" action to set the variable before the "Ask for Slot" action and then again afterwards to disable and enable as required.

Could you share me the variable that need to be overriden in Update Data.

[Kevin_Walsh]

You can just create a boolean variable in the "Data" resources and reference this variable in the "Voice barge-in" expression and then update it in the "Update Data" action.

Create the variable:

After creating remember to update the the initial value to "True".

Reference the variable to use for the voice barge-in setting:

Disabling barge-in before an "Ask for Slot" action:

[Maragatham]

It works as expected. Thank you Kevin.

[Maragatham]

one more question. Are we able to handle a specific behavior on max no input in Voice Bot