Blocking access based on IP using API

Platform API
1

Hi,

I was wondering if there is a way to control programmatically via API the range of IP addresses which can and cannot use a product using Genesys API?

For example, I created a new management client which utilizes Genesys API. Since it connects to Genesys Cloud directly and not via our server, I would like to block a user in the specific IP ranges from connecting to Genesys Cloud via our tool API. I guess it is possible to store the list of approved IPs inside the management client and prevent the connection that way; however, there must be a smarter way...

2

You can restrict access to your org using the product's feature documented here: Allow IP addresses - Genesys Cloud Resource Center.

3

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