Bot flow ask for slot extending grammar for built in Data types

Genesys Cloud Applications Architect
1

I am trying to use "ask for slot" within a bot flow to capture users DOB either via voice or DTMF.
There is a requirement from client to allow a DTMF of a * to be pressed and bypass the entry of DOB.

If I use the built in Date data type for the "ask for slot", it will not accept * input.
Is there a way to use the built in Date data type but have it recognize a * was pressed as well (basically I want to extend the grammar for the built in Date type) or is there a way to supply my own grammar via GRXML, etc...
Any help on how to solve this issue would be appreciated.

I have also played around with trying to use intents but the DOB capture would be stored in a secure slot variable and intents do not work with secure slot variables.

Thank you

3

Hi Sam,

As of right now there is no option to modify the built in date type but fortunately support for GRXML is coming soon along with Nuance Recognizer Integration for Bot flows. It would be ideal to take an alternate approach on this one

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