I am currently building a Bot Flow in Genesys Cloud Architect.
I'm trying to make a string play characters by characters. E.g. "12345" as "1 (pause) 2 (pause) 3 (pause) ...) instead of "twelve thousand three hundred and forty-five".
I'm aware that different TTS engine might give different outcome, but is there a way to force it?
Where I could use ToCommunication("12345", Format.String.playChars), but even though it is in the documentation, it doesn't seem to be available in Architect (Bot Flow).
Just another way to do it.
If its captured as an integer then instead of an expression just use a Data type (or just convert it first)
Then once you have selected the variable on the right it will display options, and you can select what you want eg say each digit, or say entire value etc.