Hi, i have configured a Genesys BotConnector and my postUtterance responds with your example:
"replymessages":
[
{
"type":"Text",
"text":"your cookie is ordered"
},
{
"type":"Structured",
"text": "What would you like to do?",
"content" : [
{
"contentType": "QuickReply",
"quickReply": {
"text":"I want a cookie",
"payload": "cookie"
}
},
{
"contentType": "QuickReply",
"quickReply": {
"text":"I like movies",
"payload": "I like movies"
}
}
]
}
]
This renders fine in the messanger, and when i click one of the options, e.g. 'I want a cookie', i see the options disappear and 'I want a cookie' in the messanger box. However, the text sent back to my bot is and empty string "".
Here is what is getting sent to my bot:
"input": {
"message_type": "text",
"text": "",
"source": {
"type": "user",
"id": "8ca8328f-a2d4-421c-b287-0bd6f5ace411"
}
Basically, clicking on a quickReply sends an empty string back to my bot. can someone tell me why?