Bulk Export Recordings

[HNG2324]

Hi,

I am attempting to bulk export then delete three years of highly confidential customer recordings for specific queues only to some external storage.
I have found two possible methods to do so:

1. https://developer.genesys.cloud/analyticsdatamanagement/recording/recordings-downloader
2. https://developer.genesys.cloud/analyticsdatamanagement/recording/recordings-bulk-action

The first method having limits in the max amount of allowable search time interval and the second method seemingly requiring an AWS S3 storage to work.

For the second solution our customer does not support AWS so ideally, we need the first solution to work.

Is anyone able to advice on the correct approach to performing a bulk export of customer recordings if possible without using an S3 bucket?

[tim.smith]

The bulk export/delete API resources are the best approach for bulk exporting and deletion. You are free to move the recordings from S3 to your desired location after the export has been completed.

Accessing recordings individually is meant for end-user apps that access individual recordings, which comes with rate limits appropriate for that use case that won't work well when trying to use it for bulk use cases instead.