Bulk Recording Archiving

Hello,

I need to archive a considerable amount of voice recordings and I am currently making use of
/api/v2/conversations/{conversationId}/recordings/{recordingId} endpoint which takes too long due to the rate limit constraint.

I have come across /api/v2/recording/jobs, can this endpoint be used to archive recordings or does it only allow for EXPORTS and DELETIONS?

Thank you

Hello,
Unfortunately that api is our only method to manipulate archiving at this time. There already exists https://genesyscloud.ideas.aha.io/ideas/ANLS-I-5 for this to be implemented into the existing bulk/jobs api, as it does only allow for exports and deletes currently.
Thank you,
Joey Verhasselt

Hello,

Thank you very much.

I have voted. :slight_smile:

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.