Hi all!
I am new to the forum and I am not sure if this belongs here or somewhere related to the Purecloud website gui.
Here is the case:
I am trying to update a ruleset for an outbound contact list. One of the rules contains a condition to avoid calling certain records.
I require to check a date from one of the contact list columns and avoid calling records that contains a date value "later than" a certain specific date.
While checking documentation I checked that among the conditions valueType property there where 4 options (Text, Number, DateTime and Period).
I would like to use a DateTime valueType condition for this rule.
The problem is that once updating the ruleset everything looks fine but when accessing the ruleset panel from Purecloud's admin panel, DateTime valueType does not exist as part of the comparator option list and shows an error.
Looks like only allows to select Period type of options.
Here is the link to the documentation:
https://developer.mypurecloud.com/api/rest/v2/outbound/#put-api-v2-outbound-rulesets--ruleSetId-
I am not sure if the problem is on the SDK, Purecloud GUI or my usage of the api.
Could you please clarify this for me please?
Thanks