Callback scheduled without skill

[fabianopinheiro]

Hello everyone, I make a callback using api:/api/v2/conversations/callbacks

and the follow body:

{
"scriptId":"6980176d-65af-4076-b169-4c3772f53e78",
"queueId":"{input.queueID}", "callbackNumbers":["{input.callbackNumber}"],
"callbackScheduledTime":"{input.callbackScheduleTime}", "data":{ "Nome":"{input.nome}",
"Documento":"{input.documento}", "callbackNumber":"{input.callbackNumber}"
},
"priority":9,
"skillIds":["${input.skillID}"]
}

But, even passing the skill it does not appear on the schedule.

Other point, after scheduled and disconnect a call, other callback appears in sequence.

Someone help me with this issue?

Best Regards,

[tim.smith]

Please refer to the request body schema for POST /api/v2/conversations/callbacks. The skills and priority go inside routing data, not on the root object.

[fabianopinheiro]

It worked!

Thanks Tim!