Calls History not working

[amirkitopi]

Hi,
My goal is to get the data regarding the calls history using the following:

https://api.mypurecloud.ie/api/v2/conversations/calls/history

https://developer.genesys.cloud/developer-tools/#/api-explorer

Using the above explorer I am able to get the results and also when tried to do the same using the CURL command that it provides, it works on the local machine as well. So I proceeded ahead with creating a new client with admin access and access to all the modules.

Now when I try to run the curl using the auth token by the client which I created it shows no results.

curl -X GET -H "Content-Type: application/json" -H "Authorization: bearer <TOKEN FROM API EXPLORER>" "https://api.mypurecloud.ie/api/v2/conversations/calls/history?pageNumber=1&interval=2022-01-27T20%3A00%3A00.000Z%2F2022-01-30T20%3A00%3A00.000Z"
                                        

curl -X GET -H "Content-Type: application/json" -H "Authorization: bearer <NEW OAUTH TOKEN>" "https://api.mypurecloud.ie/api/v2/conversations/calls/history?pageNumber=1&interval=2022-01-27T20%3A00%3A00.000Z%2F2022-01-30T20%3A00%3A00.000Z"
                                        

The First one works get me the data, but the second one has no data.

Kindly help me with this.

[tim.smith]

The GET /api/v2/conversations/calls/history endpoint operates in the context of the user. If you're using different users to authorize the different requests, I'd expect different results as their call history will be different.

[amirkitopi]

what would be an optimal way to bring the calls history data for all users using curl?