Campaign progress data

Hello

Our customer is interested in checking the progress of the dialing.

He wants to receive data on how many calls are currently dialed.

Does such data exist?

Thank you

Anna

Hi,
have you try /api/v2/outbound/campaigns/{campaignId}/progress https://developer.genesys.cloud/devapps/api-explorer#get-api-v2-outbound-campaigns--campaignId--progress

For Campaign id you should get in response

{
"campaign": {
"id": "wwwwww",
"selfUri": "/api/v2/outbound/campaigns/wwwww"
},
"contactList": {
"id": "zzzzzz",
"selfUri": "/api/v2/outbound/contactlists/xxxxxx"
},
"numberOfContactsCalled": 4,
"totalNumberOfContacts": 10,
"percentage": 40,
"numberOfContactsSkipped":
}

Is this what you were looking for?

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