Cannot access Input in Java Lambda function action in Genesys Cloud

Good Morning,

I am trying to create an integration-action in Genesys Cloud with the Java 8 Lambda function. I have successfully created the integration and action in Genesys Cloud, I can successfully invoke the function but the input (Map<String,String> event) is empty.

The same function implemented in Node.js (a modified version of https://help.mypurecloud.com/articles/example-aws-lambda-function-with-a-data-action/) works fine but for project’s costrain I need to use Java.

But when I tried to log in the AWS Log console the function’s input I see that the input is empty ( should be in EVENT field):

image

I tried the function both in the AWS test tab and using and http endpoint and the result is different, I see the input in the “Event” field in AWS console.

I’m using the code from AWS Lambda function handler in Java - AWS Lambda (amazon.com):

 public class ReqHandler  implements RequestHandler<Map<String,String>, Map<String, Object>>{
          Gson gson = new GsonBuilder().setPrettyPrinting().create();
          @Override
         public Map<String, Object> handleRequest(Map<String,String> event, Context context)
          {
            LambdaLogger logger = context.getLogger();
 
            logger.log("ENVIRONMENT VARIABLES: " + gson.toJson(System.getenv()));
            logger.log("CONTEXT: " + gson.toJson(context));
            // process event
            logger.log("EVENT: " + gson.toJson(event));
            logger.log("EVENT TYPE: " + event.getClass().toString());
            
            Map<String, Object> response = new HashMap<String, Object>();
              response.put("statuscode", 200);
              response.put("body", "{ ... }");  //Deleted body
           
            return response;
          }
 }

How can I access the input value in the Java Lambda function? I tried to upload some pictures but I can upload only one image per post, by the way I'm tring to access the input specified in contracts tab inside the action in Genesys cloud.

Thank you

There appears to be some sort of bug here. Please open up a case with customer support so that we can research and prioritize getting this fixed.

--Jason

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.