Cant able to Blind transfer to queue/agent using API

Platform API Python SDK
1

Hi Team,

Please help us,

I am trying to use blind transfer api to transfer the call to another agent/queue, I am getting 202 response, but it does not initiate the call transfer.

Thanks,
Kaviya

2

Please open a case with Genesys Cloud Care to investigate. The API is working as intended, but Care will have to investigate what's failing downstream.

3

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