I'm trying to catch event when I click on Call button in an New Interaction View, but I can't find it.
I need to get it, like in other interactions who call clicToDial method (framework.js), because I want to pass phone number and an specific queueId.
window.addEventListener('message', function (event) {
try {
var message = JSON.parse(event.data)
if (message) {
if (message.type == 'clickToDial') {
window.PureCloud.clickToDial(message.data)
Is in this case a different method?