Challenges in Retrieving Evaluator Activity for Deleted or Deactivated Evaluators

Get an evaluator activity endpoint in the Genesys Cloud API is unable to retrieve activity data for evaluators who have been deleted or deactivated.

1. Is there another endpoint that can access this data?
2. What is the reason for the inability to retrieve activities for deleted or inactive evaluators?

@Eos_Rios did you encounter this scenario

We don't use their QAM features.

@tim.smith
Could you guide me regarding this query.

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