Change trunk_outboundIdentity_callingAddress via API

[Lloyd]

One of our customers has a requirement to change their outbound CLI on a daily basis. They have purchased a group of numbers to use for this & I'm looking at how to automate this process for them by making an API request every morning at 1am.

Testing in our lab, I can get the current trunk settings:
GET: /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}

Which returns a JSON object with all the settings

In the returned object I do the following:

1. remove the version number property
2. change the value stored in properties.trunk_outboundIdentity_callingAddress.value.instance from +649xxx1234 to +649xxx6789

I then perform a
PUT: /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}

this returns a 200/Ok

But in the response document it shows the previous version and also shows the previous trunk_outboundIdentity_callingAddress value (+649xxx1234) not my new one.

If I I take the exact same updated object and paste it in to the API Explorer however, and perform the same
PUT: /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}

Then the response contains an incremented version & the trunk_outboundIdentity_callingAddress shows as being my new one (+649xxx6789)

So little confused as how to proceed with this one, so any guidance appreciated

[tim.smith]

@Lloyd

1. change the value stored in properties.trunk_outboundIdentity_callingAddress.value.instance from +649xxx1234 to +649xxx6789

I then perform a
PUT: /api/v2/telephony/providers/edges/trunkbasesettings/{trunkBaseSettingsId}

this returns a 200/Ok

But in the response document it shows the previous version and also shows the previous trunk_outboundIdentity_callingAddress value ( +649xxx1234 ) not my new one.

This doesn't sound right. A 200 OK indicates the request was handled successfully with no errors, which definitely isn't the case. Please open a case with Genesys Cloud Care to report that the API is reporting success but not performing the operation it was given.