Check message subject and body for multiple strings

Genesys Cloud Applications Architect
1

Hello good
Is it possible to match a word within a sentence?

Example: If(IsSet(Message.Message.body), Contains(Message.Message.body, "keyword1"), false) OR If(IsSet(Message.Message.body), Contains(Message.Message.body, "keyword2"), false)

It is possible to use this query but to search for those "words" within a phrase that contains them?

Regards,

2

Hi,

Yes, that syntax can be used to find substrings in any string of text.

3

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