Client credentials to make a call

[yuezhong]

I use client credentials grant to generate a token,

Then invoke the service https://api.mypurecloud.com.au/api/v2/conversations/calls
{

"phoneNumber": "+61430xxxxxx",
"participants": [
{
"userId": "c2df51a3-c199-4fbe-xxxx-e37662fxxxxx"
}
]
}

it replied
{

"message": "This request requires a user context. Client credentials cannot be used for requests to this resource.",

"code": "not.a.user",
"status": 400

}

Does anyone know how to create a call with client credentials grant?

a 3rd party application (.NET) would like to have button click to initiate an outbound call on Purecloud browser. by passing the phone number to dial and agent's userid.

[anon28885283]

Hi yuezhong,

As far as I'm aware it's not possible to initiate a call without user context, you need to authorize the app through Implicit Grant or Code Authorization.