I am trying to create a common module, and the purpose of the common module, when it will be called it will will support playing a Menu, including handling no-match, no-input logic, repeats.
The output will be: user entry, or max_no_match, max_no_input
I tried using the collect_input task, but was not sure how would I dynamically add no_match and no_input parameter. Also the Menuoptios, how would I pass it to the common module, as collection/List. Will appreciate your feedback. The purpose of this common module, so we can call a standard module to play menus passing variables dynamically.
Hello,
The Collect Input action is the only way to request and gather user DTMF input (if not using a Bot for this) in an Architect Common Module.
What's possible using a Collect Input action is described in the related Resource Center article.
Unfortunately, the Collect Input action does not support setting No Entry timeout and Numeric Input through variables as you can see in the Architect UI.
You can request new features and share your use case at https://genesyscloud.ideas.aha.io/ .
"Also the Menuoptios, how would I pass it to the common module, as collection/List."
Architect now supports variables of JSON type (that you could define as "Input to flow").
Regards,
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