Compared Dynamic DateTime to Current date time

Genesys Cloud Applications Architect
1

Hello there,

I need information regarding the Logical Dynamic DateTime. Initially, I created three variables and stored the dynamic date and time values. The first variable name is MsgStartTime, and that value is "2024-05-23T07:00:00.000Z," and the second variable name is MsgEndTime, and that value is "2024-05-23T20:00:00.000Z." Also, the current date "2024-05-23T10:11:12.791Z" is stored as CurrTime. I tried the below expression to compare the times in the decision block.

Expression:
Task.CurrTime >= Task.MsgStartTime and Task.MsgEndTime <= Task.CurrTime

The above-provided expression is what I tried, but I didn't get the valid result. The expected result is true, but I got a false result. Can anyone help me?

2

Audio in call flows is not always played immediately, it's buffered and flushed at certain intervals. If you want any audio to play immediately, add a flush audio action after it.

3

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.